Fixed: Audible Keeps Crashing/Stopping?

By ChesterUpdated on February 07, 2023

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"My Audible app keeps crashing when my iPhone screen goes off. This is really annoying that I need to turn it on and restart the app all the time. Is there any way to fix this Audible app crashing? Thanks."

Audible app is such a great for people who like to listening to audiobooks. There are over 200,000 audiobooks from all over the world are available on Audible, the Audible app is available for Android, iOS and Windows 10, which allows user to be able to access the app on a wide range of current devices.

However, there are many feedback from Audible users which have been meeting the Audible app keeps crashing or stopping issue on iPhone and Android phone. If your Audible app stops from time to time, this means you are having this Audible crashing problem. Do not worry, we will help you solve the Audible app crashing issue in 6 possible ways, please keep reading the following parts.

CONTENTS

Part 1. Why does Audible App Keeps Crashing on Your Device

There are some few possible reasons for Audible app keeps crashing that some of you might be very interested in, let's check them out before we go through the solution.

1. There is not enough space on your mobile phone device for running the Audible app.
2. The Audible app has a bug that will cause Audible to crash.
3. The operating system (iOS or Android) of your device is bugged.
4. Unstable internet connect may as well cause the issue.

Part 2. How to Fix Audible App Keeps Crashing on Mobile (Official Ways)

We will go through 6 official ways to fix Audible app crashing issue on mobile phone.

Way 1. Remove Audible App Widget
There are many users like to use the Audible app widget to control the Audible app. But the Audible widget sometimes may cause a crash or a stop on the Audible app. You can try to remove it to get the issue solved.

On iOS
Step 1. Locate the Audible app widget on the Home Screen.
Step 2. Hold the Audible app widget on the screen.
Step 3. Tap Remove Widget > Remove.

On Android
Step 1. Locate the Audible app widget on the Home Screen.
Step 2. Hold long on the Audible app widget.
Step 3. Move it to the Remove section on the Home Screen.

Way 2. Turn Off Media Settings
If you are a iOS user, the device setting might cause the Audible app crash. So you should turn off the Media & Apple Music setting on the device.

On iOS
Step 1. Tap Settings from the Home Screen
Step 2. Scroll down and find Audible > Media & Apple Music, and then switch it off.
Step 3. Try to Start the Audible app on the Home Screen.

Way 3. Force to Stop Audible App
You can force the Audible app to stop when it crashes on iPhone or Android phone.

On iOS

Step 1. Swipe up the Home Screen to get to apps previews.
Step 2. Swipe left to find the Audible app's preview.
Step 3. Swipe up to force to stop the app.

On Android
Step 1. From Home Screen, go Settings > Apps & Notifications > All apps > Audible.
Step 2. Tap Force Stop.
Step 3. Restart the Audible app.

Way 4. Restart your Device
Restarting your phone may mostly fix the errors. You can restart your iOS or Android phone if the Audible app keeps crashing.

Step 1. Press and hold the side button till you see the power-off slider is on the screen.
Step 2. Swipe to power off the device, then wait for 10-20 seconds before restart.
Step 3. Hold the side button to restart your phone, then restart the Audible app.

Way 5. Update Audible App & OS

Option 1. Update Audible App

On iOS
Step 1. Open App Store from the Home Screen.
Step 2. Search Audible, then update.

On Android
Step 1. Open Google Play Store from the Home Screen.
Step 2. In the search bar, enter "Audible" then update.

Option 2. update device OS
You can also check out the update for your device OS.

On iOS

Step 1. Please go to Settings > General > Software Update. It will gives you a notification to let you know whether you need to update iOS.
Step 2. Follow the instructions to update iOS.

On Android
Step 1. Go to Settings > System > Advanced > System update.
Step 2. See the Android version and Security patch level to check the Android version.

Way 6. Delete Audible Downloads

Option 1. Clear Audible app cache
On Android
Step1. Tap Settings > Apps & Notifications > All apps > Audible.
Step 2. tap Cache.

Option 2. Delete Audible downloads
Please delete some Audible downloads on the device if the storage for Audible app is most full.

Step 1. Open the Audible app on yore iOS or Android device.
Step 2. In My Library, delete a downloaded book or multiple titles.
Step 3. Swipe from right to left on the selected title, then Delete from device (iOS) or remove from Device (Android).
Step 4. You can also use the Delete tab to delete Audible downloads.

Part 3. Ultimate Way to Play Audible with Other Media Players (100% Work)

If you have tried above ways but still can not fix the Audible app crashing issue, you can play Audible with other media players, then you don't need to worry about the Audible app keeps crashing. However, you will need to convert Audible AA/AAX to common audio format like MP3. It's because of the DRM protection of Audible, you can't directly play Audible AA/AAX audiobooks on other unauthorized devices. In this case, you need an Audible AA/AAX converter.

Tool Required - UkeySoft Audible Converter

UkeySoft Audible Converter is a leading Audible converter which helps you convert Audible AA/AAX audiobooks to various formats, such as MP3, M4A, FLAC, WAV, etc. The converted Audible file will be saved permanently on your computer in MP3. Therefore you are able to play Audible audiobooks on other media players or other devices without using the Audible app, which the Audible app crashing issue will no longer happen again.

Additionally, UkeySoft Audible Converter is able to convert Audible audiobooks without losing any quality at 700 times faster conversion speed. With this amazing conversion speed, you can convert a 5 hours audiobooks in just less than 5 minutes. What's more, the program can split the big Audible audiobooks into small chapters, and ID3 tags can be kept and also editable such as title, year, album, etc.

Key Features of UkeySoft Audible Converter:

• Remove Audible DRM protection.
• Convert Audible AA/AAX files to MP3, M4A, etc.
• Keep 100% original quality.
• 700X faster conversion speed.
• Download & convert Audible books without iTunes installation & Audible authorization.
• Ultimate solution for Audible app crashing issue.
• Preserve ID3 tags and chapter info after conversion.
• Play Audible audiobooks on all devices and players offline.
• Splitting the big Audible book into multiple parts by time or chapters.

Tutorial: How to Convert Audible Books to MP3

Now it's time to go through the tutorial of how to convert Audible books to MP3. Let's download the latest version of UkeySoft Audible Converter first, this program is available for Windows and Mac computer, download the right version and install it to your computer.

Step 1. Launch UkeySoft Audible Converter on computer
Launch the UkeySoft Audible Converter on your PC, then you will see the clean interface as shown below.

Step 2. Add Audible AA/AAX Audiobooks
You can start adding Audible audiobooks you like to the converting list, there are 2 ways to add Audible files.

1.You can drag and drop any Audible audiobooks to UkeySoft's interface, the AA/AAX files will be added to the converting list automatically.

2.You can also add AA/AAX files to UkeySoft is just click "Add" and choose any Audible audiobooks that you want to convert, you can also add a whole folder.

Step 3. Select Output Format and Output Quality
Click the "Option" button on the top bar, in Advanced option, you can set up output format and output quality for the output file. There are 8 output audio formats available, including MP3, M4B, AC3, AAC, FLAC, WAV, AIFF and OGG, please select MP3 since it's the universal format.

You can also adjust the Bitrate and Sample rate for output quality.

In the "Option" section, in General tap, you can set up the split option by time, parts or chapters for big Audible book.

Step 4. Start Converting Audible Audibooks to MP3
After you have done all the output setup, simply click the "Convert" button, and then UkeySoft will convert Audible audiobooks AA/AAX to MP3 automatically.

Step 5. View Output MP3 Files
When the converting process is completed, click "History" to find all the converted Audible audiobooks in MP3 format. Now you can play them on other media players freely without any Audible app crashing issue.

Conclusion

You have learned 6 official ways to fix the Audible app crashing issue on iPhone/Android. Also we have introduced the ultimate solution to convert Audible audiobooks for offline playing on any media player or device. With the help of UkeySoft Audible Converter, you no longer have to worry about the Audible app keeps crashing and you can keep your Audible audiobooks playable forever without restricts.

Chester

Justin Sabrina has over 10 years of content writing experience. She specializes in product reviews, how-to guides, tips and tricks, top lists, etc. on data encryption, multi-media conversion, screen recording and iOS unlocking. At UkeySoft, she performs in-depth research SEO copywriting and collaborates with our R & D team to offer effective software solution, most of her articles on software are helpful and easy to read, helping our reader easily solve problems through using software or apps.

Chester

Li Zhang is a sophisticated editor for UkeySoft in tech blog writing, as well as a SEO and content marketing expert. She has been writing related article about multimedia conversion, streaming music and streaming video since 2018. Also, she's starting to write article about data security, including articles about file lock, USB encryption, DVD encryption, etc. Each helpful tutorial and solution is based on her practical tests, she is aways energetic and trustworthy in this field.

Chester

Chester is an experienced editor for UkeySoft focused on tech article writing, software & hardware produce review and tutorial. He specializes in composing posts about music conversion, video downloading, video conversion, screen recording and other tech knowledge tips. He always understands user needs and pain points and familiar with all kinds of multimedia conversion software and streaming music downloader on the market. So far, he has published 400+ helpful tech articles of software reviews, how-to guides to help reader in need.

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