Why we collect personal informationWe collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
What information we collect and how we may use itThere are a number of situations in which your personal information may help us give you better products or service. For example:
We may ask for your personal information when you're discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product.
When you interact with UkeySoft, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the UkeySoft products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.
We also collect information for market research purposes — such as your occupation and where you use your computer - to gain a better understanding of our customers and thus provide more valuable service.
We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve UkeySoft's products and service.
Publicly displayed information is publicIf you use a bulletin board or chat room on UkeySoft website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. UkeySoft is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, UkeySoft will collect that information from your interaction and the information will become publicly available.
When we disclose your informationUkeySoft takes your privacy very seriously. UkeySoft does not sell or rent your contact information to other marketers.
With our service providers, vendors, and strategic partnersThere are also times when it may be advantageous for UkeySoft to make certain personal information about you available to companies that UkeySoft has a strategic relationship with or that perform work for UkeySoft to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with UkeySoft's policies, except if we inform you otherwise at the time of collection.At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal informationUkeySoft takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.UkeySoft uses secure server hosted by Regnow,Paypal, SWREG and other 3rd party credit card processors that encrypt all the customer's personal information including name, address, credit card number credit card expiration date etc. before it is sent to us. Encryption works to prevent any malicious use of your personal information.You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.
Anti-malware statementUkeySoft STRONGLY OPPPOSES all forms of malware. UkeySoft applications will never intentionally jeopardize our customers' privacy or security. All applications are designed to be easily removable from the computer through an uninstall utility. UkeySoft does not employ the use of reinstallers and avoids all features that may be found in any type of malware. No UkeySoft application is designed to collect any personally identifiable information from any user. UkeySoft applications do not contain, nor are they bundled with, any third party applications (spyware, adware, malware, etc.) that would jeopardize our customers' security or their privacy. All UkeySoft applications pass both Kaspersky and Rising vigorous anti-virus/malware tests before public release.
Our companywide commitment to your privacyThis policy covers the Intel Corporate website and is applicable worldwide. To make sure your personal information is secure, we communicate these guidelines to UkeySoft employees and strictly enforce privacy safeguards within the company.
International usersUkeySoft abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. The following link provides more information about the U.S. Department of Commerce Safe Harbor Program.UkeySoft's website has links to the sites of other companies. UkeySoft is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.